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  Welcome to the Star Trac Customer Services Website!  
     
 
 

This is the Customer Services website. Inside you will find tons of information on just about everything, from Technical flowcharts, Part Replacement procedures, Part Diagrams, Online Ordering, clearing a Rewax prompt, News and Updates, upcoming Seminar schedules, Owners Manuals and more!

The site is easy to use. Click on the navigation tabs at the top, then click on the side navigation links just off to the left of the pages for more info.

We are continuously adding and updating information to the site, so be sure to check back and refresh pages often.

 
 
 
       
New Technical Documents
 
 

We currently have 19 new documents that have been released in the last 90 days. A list of them can be found below.

 
 
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Seat Slider/Post Change
    NXT & eSpinner
         (Created: 09/01/2010)
 
 
Seat Slider Strips Difference
    NXT & eSpinner
         (Created: 09/01/2010)
 
 
Primary and Secondary Ports
    E-UB, E-RB, E-TBT, E-ST
         (Created: 08/24/2010)
 
 
MCB Changes
    AC Motor SystemTreadmills
         (Created: 08/23/2010)
 
 
Nike+ and eFitness Requirements
    E-TR, E-TRx, E-RB, E-UB, E-TBT, E-ST
         (Created: 08/17/2010)
 
 
Error Code: 42 – Basic Troubleshooting
    E-TRe & E-Trxe
         (Created: 08/13/2010)
 
 
Bottom Bracket Change
    V-bike Spinner 5700, V3
         (Created: 08/09/2010)
 
 
TV Blocking (Enable/Disable TV)
    eSpinner
         (Created: 08/05/2010)
 
 
Measuring CSAFE Voltages
         (Created: 07/27/2010)
 
 
Key Down
    E-TR and E-TRx
         (Created: 07/21/2010)
 
 
Made For iPod Compatibility
    CCB v1.09-1.12
         (Created: 07/07/2010)
 
 
Error Code 38
    E-TRe and E-TRxe
         (Created: 07/01/2010)
 
 
Top Plate Bushing Replacement
    Inspiration
         (Created: 06/30/2010)
 
 
Green Screen
    eSpinner
         (Created: 06/30/2010)
 
 
AC Drive Motor Rumbling/RPM Sensor Gap
    Treads with AC Motor Drive Motor
         (Created: 06/24/2010)
 
 
PVS Screen Stuck In Component Mode
    S-TRc, S-TRx, S-UBx, S-RBx
         (Created: 06/23/2010)
 
 
Handlebar Post Change
    Spinner NXT & eSpinner
         (Created: 06/17/2010)
 
 
Last Error List
    E Series E-TR
         (Created: 06/16/2010)
 
 
No Audio from Personal Viewing Screen
    (PVS) 700-0138
         (Created: 06/15/2010)